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mycarefone is a flexible all-in-one, home phone and medical alarm solution.

Because the care and safety of your loved one should never be compromised.

mycarefone is an Australian home phone and monitoring solution giving the elderly peace of mind that they can continue to live independently and safer for longer.

With aged care services coming under strain and the cost of living rising, some older Australians and pensioners feel they are being left behind by rising telecommunications costs and user-unfriendly tech.

As a result, this can lead to the feeling of being isolated and impact on their overall wellbeing.

A home phone and medical alarm solution

Keeping you connected at all times.

mycarefone’s home phone and medical alarm home safe series is designed to give you peace of mind that your loved ones are safe at all times.

As it’s a flexible plug in and play solution, it can scale and can grow as their needs change.

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A home phone and monitoring system made for seniors

Providing support when you're not there.

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4G LTE Connectivity

WiFi hotspot to connect your devices to the internet.

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Unlimited Talk & Text

To all local, national and mobile Australian phones.

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Power backup

The base has a 3000mAh battery for powerfail backup, offering up to 48 hours life on standby.

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Silent SOS

A range of silent SOS devices that monitor battery power & connectivity.

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Simple Functionality

Simplified functionality easy for seniors to use.

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SOS Emergency Buttons

Large SOS Buttons. Easy to see and press.

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Extra Loud Handset & Ringer

Perfect for those who have hearing difficulties.

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Large keypad buttons

Ideal for those with large fingers or less than perfect eyesight.

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Fall Detectors

A comprehension range of fall detectors for your needs.

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Movement Sensors

Monitor daily movement patterns.

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Smoke & Gas Detectors

Sensitive smoke detectors.

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Rules Alert

Identifies abnormal behaviour based on daily routine.

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24H Support

Support is just a phone call away. Available 24H.

Safe Independent Living

Our range of medical alert and smart SOS devices can be custom provided as their needs change. Coupled with a 24H smart medical alert service, mycarefone gives you emergency support when needed most.

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A solution tailored to your specific needs

Whether you’re looking for the simple Medical Alarm plan, or the full range of accessories in our Premium plan.

 

  
 
Plan Description
Included Hardware
Line Rental and Existing Phone number**
Handset Rental
Calls to Australian Local, National and Mobile Phones
Data
Calls to 1800
Calls to 13/1300
Connection fee
Minimum Cost (24 month minimum term)

Basic

$25
per month*
What's Included:
Plan Description : Medical Alarm Only
Included Hardware : Base station, choice of pendant
Line Rental and Existing Phone number** : Not Included
Handset Rental : Not Included
Calls to Australian Local, National and Mobile Phones : Unlimited
Data : Not included
Calls to 1800 : Not Included
Calls to 13/1300 : Not Included
Connection fee : $99 (one-off fee)
Minimum Cost (24 month minimum term): $699 Incl GST

Intermediate

$40
per month*
What's Included:
Plan Description : Home Phone + Medical Alarm
Included Hardware : Base station, handset, choice of pendant
Line Rental and Existing Phone number** : Included
Handset Rental : Included
Calls to Australian Local, National and Mobile Phones : Unlimited
Data : Optional Extra
Calls to 1800 : Unlimited
Calls to 13/1300 : Unlimited
Connection fee : $99 (one-off fee)
Minimum Cost (24 month minimum term): $1059 Incl GST

Premium

$55
per month*
What's Included:
Plan Description : Full Home Monitoring Kit
Included Hardware : Full kit (Base station, handset, choice of pendant, 2 motion detectors, 2 door sensors, smoke detector)
Line Rental and Existing Phone number** : Included
Handset Rental : Included
Calls to Australian Local, National and Mobile Phones : Unlimited
Data : Optional Extra
Calls to 1800 : Unlimited
Calls to 13/1300 : Unlimited
Connection fee : $199 (one-off fee)
Minimum Cost (24 month minimum term): $1519 Incl GST
Call 1300 031 107 now to get started
* Prices include GST. Telstra Retail numbers 132000, 132203, 132674, 132999 are charged as excess usage.
** If you would like a new landline phone number generated this will be charged at $24.95. Terms & Conditions

Optional Accessories

These optional low power RF transceivers offer added safety for elderly users, with an SOS button that pairs back to the base station. You can pair up to 9 of each type of RF transceiver to your myhomefone + WiFi base station, and combine with professional monitoring for a full seniors monitored solution. Check out our pricing to see RF accessory inclusions on our different plans.

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Wearable pendant

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Wrist pendant

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Pull cord & button

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Door sensor

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Smoke detector

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Motion detector

All Features

4G network4G LTE connectivity via mobile SIM card, no landline needed.
WiFi hotspotAs the device is 4G connected, you can use the base as a hotspot for your devices (smartphones, laptops, tablet etc) -only available on selected plans.
Hearing aid compatibleM4/T4 hearing aid compatibility – handset only.
Power-fail backup3000mAh lithium battery in the base for up to 48 hour backup during power fail.
Voice amplifierEquipped with an amplifier in the handset – a single press boosts the volume to 40dB.
Loud ringerExtra loud ringer can be adjusted for tone and volume.
Large keypad buttonsEasy for big fingers and those with less than perfect eyesight.
2 inch screenLarge full graphic back-lit OLCD handset display.
Easy chargingErgonomic design allows the handset to sit comfortably and securely in the charging base.
Speed diallingSave phone numbers as preset speed dial numbers for ease of use.
Contacts memoryPhone book stores up to 150 numbers. Save numbers easily from Call Log.
Low battery alertWill alert you when the battery is low.
RF AccessoriesAdd up to 9 of each RF transceiver (wearable pendant, wrist pendant, pull cord & button, door sensor, movement sensor & smoke detector). Plan pricing listed on our website specifies inclusions, any additional devices are available at extra cost.
Technical
  • 4G LTE GSM (900/1800/2100 MHz)
  • DECT connectivity – base/handset/accessories
  • Network – FDD-LTE, TDD-LTE, WCDMA/HSPA+, TD-SCDMA, GSM/GPRS/EDGE
  • Bands – LTE B1/B3/B8/B38/B39/B40/B41 WCDMA 2100/900MHz TD-SCDMA B34/B39 GSM/GPRS/EDGE: 900/ 1800MHz
  • Rate – FDD-LTE/TDD-LTE: upload 50M / download 150Mbps HSPA+: upload 5.76M / download 21Mbps TD-SCDMA: upload 2.2Mbps / download 2.8Mbps
  • 3000mAh Li-ion (base), 800mAh Li-ion (handset)

Speak to us today, call 1300 031 107

Contact us