myhomefone™ is the phone for people who don’t want nbn™ at home or need a back-up phone that works regardless of the availability of nbn™. myhomefone™ is a cordless home phone that runs on the 4G network; no landline connection is needed.
myhomefone + Wifi Hotspot is now available!
A cordless home phone that offers internet WiFi hotspot + more!
4G LTE Connectivity
Simple Functionality
Extra Loud Handset & Ringer
Large keypad buttons
Power backup
Unlimited Talk
PLUS SOS urgent contact button
With a simple key press (located on the back of the handset) you can make a call to a pre-programmed number – a neighbour, a relative or caregiver. Up to 6 numbers can be programmed – the phone will keep dialing until one of the 6 numbers is answered. This button can even be programmed to call your choice of emergency response service or professional monitoring.
Optional accessories can be paired to the base unit for added safety – wrist pendant, fall detector, emergency pull cord etc (additional cost).
A choice of calling plans to suit you
Cordless home phone only and internet data included plans to suit Australian seniors, with network choice across either the Optus or Telstra Wholesale network. Note that some features are not available on all networks, please contact us if you have questions.
Included Hardware
Line Rental & Voicemail
Calls to Australian standard numbers
Local, National & 13/1300
Mobile Phones
Calls to international numbers
Wi-Fi Hotspot Included Data
24x7 Personal Alarm Monitoring
Access Network
Home Phone Number
Transfer Existing
Establish New
Once-Off Connection Charge
Total Minimum Cost Over Minimum Term
Minimum Term
Starter
$30
Minimum Monthly Charge
Included Hardware : 4G Base Unit & Handset Rental
Line Rental & Voicemail : Included
Local, National & 13/1300 : 100 minutes included; then 10c per minute.
Mobile Phones : 100 minutes included; then 10c per minute.
Calls to international numbers : Not available
Wi-Fi Hotspot Included Data : Not available
24x7 Personal Alarm Monitoring : Not available
Access Network : Optus
Transfer Existing : $0
Establish New : $24.95
Once-Off Connection Charge : $149
Total Minimum Cost Over Minimum Term : $509
Minimum Term: 12 Months
Concession
$40
Minimum Monthly Charge
Included Hardware : 4G Base Unit & Handset Rental
Line Rental & Voicemail : Included
Local, National & 13/1300 : Unlimited
Mobile Phones : Unlimited
Calls to international numbers : Pay as you go. For details, visit myhomefone.com.au/rates
Wi-Fi Hotspot Included Data : 10GB Included
25GB total (+$10/mth)
60GB total (+$20/mth)
24x7 Personal Alarm Monitoring : Optional +$10/mth
Access Network : Optus
Transfer Existing : $0
Establish New : $24.95
Once-Off Connection Charge : $149
Total Minimum Cost Over Minimum Term : $629
Minimum Term: 12 Months
Included Hardware
Line Rental & Voicemail
Calls to Australian standard numbers
Local, National & 13/1300
Mobile Phones
Included International Calling Pack
Calls Outside Included International Calling Pack
Wi-Fi Hotspot Included Data
Data Bank
Access Network
Home Phone Number
Transfer Existing
Establish New
Once-Off Connection Charge
Total Minimum Cost Over Minimum Term
Minimum Term
Standard
$45
Minimum Monthly Charge
Included Hardware : 4G Base Unit & Handset Rental
Line Rental & Voicemail : Included
Local, National & 13/1300 : Unlimited
Mobile Phones : Unlimited
Included International Calling Pack : Calling Pack 15 Unlimited
Calls Outside Included International Calling Pack : Pay as you go. For details, visit myhomefone.com.au/rates
Wi-Fi Hotspot Included Data : 15GB Included
45GB total (+$5/mth)
65GB total (+$10/mth)
100GB total (+$15/mth)
180GB total (+$35/mth)
Data Bank : Up to 1000GB
Access Network : Telstra Wholesale
Transfer Existing : $0
Establish New : $24.95
Once-Off Connection Charge : $149
Total Minimum Cost Over Minimum Term : $689
Minimum Term: 12 Months
International 120
$50
Minimum Monthly Charge
Included Hardware : 4G Base Unit & Handset Rental
Line Rental & Voicemail : Included
Local, National & 13/1300 : Unlimited
Mobile Phones : Unlimited
Included International Calling Pack : Calling Pack 120
Calls Outside Included International Calling Pack : Pay as you go. For details, visit myhomefone.com.au/rates
Wi-Fi Hotspot Included Data : 15GB Included
45GB total (+$5/mth)
65GB total (+$10/mth)
100GB total (+$15/mth)
180GB total (+$35/mth)
Data Bank : Up to 1000GB
Access Network : Telstra Wholesale
Transfer Existing : $0
Establish New : $24.95
Once-Off Connection Charge : $149
Total Minimum Cost Over Minimum Term : $749
Minimum Term: 12 Months
International 300
$55
Minimum Monthly Charge
Included Hardware : 4G Base Unit & Handset Rental
Line Rental & Voicemail : Included
Local, National & 13/1300 : Unlimited
Mobile Phones : Unlimited
Included International Calling Pack : Calling Pack 300
Calls Outside Included International Calling Pack : Pay as you go. For details, visit myhomefone.com.au/rates
Wi-Fi Hotspot Included Data : 15GB Included
45GB total (+$5/mth)
65GB total (+$10/mth)
100GB total (+$15/mth)
180GB total (+$35/mth)
Data Bank : Up to 1000GB
Access Network : Telstra Wholesale
Transfer Existing : $0
Establish New : $24.95
Once-Off Connection Charge : $149
Total Minimum Cost Over Minimum Term : $809
Minimum Term: 12 Months
Optional Accessories
These optional low power RF transceivers offer added safety for elderly users, with an SOS button that pairs back to the base station. You can pair up to 10 RF transceivers to your myhomefone + WiFi base station, and combine with professional monitoring for a full seniors monitored solution. RF transceivers are available for a one-off $50 fee.
Wearable pendant
Wrist pendant
Emergency pull cord
All Features
| 4G network | 4G LTE connectivity via mobile SIM card, no landline needed. |
| WiFi hotspot | As the device is 4G connected, you can use the base as a hotspot for your devices (smartphones, laptops, tablet etc). |
| Hearing aid compatible | M4/T4 hearing aid compatibility. |
| Power-fail backup | 3000mAh lithium battery in the base for up to 48 hour backup during power fail. |
| Voice amplifier | Equipped with an amplifier in the handset – a single press boosts the volume to 40dB. |
| Loud ringer | Extra loud ringer can be adjusted for tone and volume. |
| Large keypad buttons | Easy for big fingers and those with less than perfect eyesight. |
| 2 inch screen | Large full graphic back-lit OLCD handset display. |
| Easy charging | Ergonomic design allows the handset to sit comfortably and securely in the charging base. |
| Speed dialling | Save phone numbers as preset speed dial numbers for ease of use. |
| Contacts memory | Phone book stores up to 150 numbers. Save numbers easily from Call Log. |
| Low battery alert | Will alert you when the battery is low. |
| Carer function | Optional carer portal to set up monitoring device functionality (contact us for more info). |
| Technical |
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FAQs
myhomefone™ is a cordless home phone that runs on the 4G network. No landline or nbn™ connection is needed. myhomefone™ is the phone for people who don’t want nbn™ at home or need a back-up phone that works regardless of the availability of nbn™.
Yes you can. myhomefone™ is a home phone that runs on the 4G mobile networks. As long as your home has the service provider’s network coverage, your myhomefone™ will work like any other home phone. We use either Telstra or Optus SIM cards (depending on your coverage and requirements).
Because myhomefone™ runs on the mobile network via a SIM card installed in the base, there is no installation necessary. Simply plug your phone into a power point and turn it on using the ON/OFF switch at the back of the base, and it will bring the network up within 60 seconds, ready to make and receive calls.
Yes you can. Simply call our service centre, tell them that you would like to keep your old home phone number and they will do the rest. Note: transferring your old home phone number to myhomefone™ can take up to 14 business days depending on your current provider.
The service does run a little differently to your traditional landline. Once your number has been transferred across, we place it on permanent diversion to the SIM card in our phone, so everyone that knows your number can keep calling it. When you dial out from a myhomefone unit, the Caller ID will be the mobile number from the SIM card. Unfortunately there is no way around this, we can make the number private if you so wish, but it is as simple as letting everyone know that the mobile number will show up on their phone from now on when you are calling them.
Yes. myhomefone will come with its own mobile number, but if you would also like a new landline number for family or friends to ring, we can arrange a new number to be generated for you. This will be charged as a one-off fee of $24.95.
Please contact our service centre and we will discuss your needs with you.
myhomefone™ is the low cost alternative to nbn™ based phone services. We have a range of calling plans to choose from. Please click here to see our current pricing.
We have a minimum 12 month period once myhomefone™ has been delivered. If you no longer wish to use the myhomefone™ service at any stage after the minimum period simply give us 60 days written notice.